Our Service To You
We like to think we’re not like any other bank you trust with your money.
Our depth of experience, values and reputation means we are a business that you can rely on. We’re not a faceless call centre, and our customers are not an account number. We’re honest, straightforward and we do the best for our customers.
We believe we look after our customers better than anyone else.
Talking to us is easy
One phone number gets through to our friendly, experienced team.
We don’t have complicated options to choose from or lengthy call centre queues to join.
When you talk to our helpful team, you have a real conversation with experts who understand you and provide what you need, every time.
We’re a UK bank, we have no overseas operations – our small and dedicated team are experts in listening to, and responding to customers quickly, so the support you’ll receive is second to none.
We respect and protect your privacy
We are committed to protecting your privacy. We ensure that any information you choose to provide to us is collected and used in full compliance of the Data Protection Act. All such information remains strictly confidential, and is used only for the purposes we tell you at the time you provide it to us.
We don’t share any information you provide to us outside of Hodge Group, unless you provide your explicit consent that we can.