Recruitment & Current Vacancies

Current Vacancies

Doing the right thing is what we aim to do at Hodge.

We are a financial services business focused on the retail savings, commercial lending and retirement markets. The Hodge Foundation, a charity supporting the welfare, medical, academic and educational areas, owns 79% of our business. This drives us, knowing that by helping our customers to achieve their goals, we are also helping good causes that are important to us.

We have achieved significant growth over the last few years and have ambitious plans to expand further.

Our benefits package includes:

  • Generous pension scheme
  • Annual bonus
  • Private medical insurance
  • Life Assurance and Critical Illness cover
  • 25 days’ holiday per annum, plus an extra day off at Christmas
  • Various flexible options: childcare vouchers, cycle scheme, season ticket loans
  • Regular sports and social events
  • Use of gym and spa facilities
  • Weekly fruit delivery
  • Local discounts – coffee shops, restaurants, bars
  • Prestigious offices in city centre location

Customer Service Representative (Savings Division)

Salary: Up to £17,500 per annum (dependant on experience) + benefits

Hours: 35 hours per week on a rota basis

Doing the right thing is what we aim to do at Hodge. We are a financial services business focused on the retail savings, commercial lending and retirement markets. The Hodge Foundation, a charity supporting the welfare, medical, academic and educational areas owns over 75% of our business. This drives us, knowing that by helping our customers to achieve their goals, we are also helping good causes that are important to us.

We have achieved significant growth over the last few years and have ambitious plans to expand further.

We are looking for individuals with drive, enthusiasm and a passion for delivering outstanding customer service to join our expanding team as a Customer Service Representative.

The Customer Service Team provides a high quality, personal and knowledgeable service for prospective and existing customers through a wide range of work streams including telephone, online and post.

This role requires strong customer service skills and the ability to communicate effectively, both verbally and in writing. We are looking for someone who demonstrates a confident and friendly approach, and can remain patient and calm under pressure. Sound numeracy skills and good attention to detail are essential.

The preferred candidate will have recent experience of working in a similar customer services role, ideally within the financial services sector.

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Operational Risk Manager

Salary: Competitive + benefits

Our Risk team is part of the Group’s second line of defence.  Its key objective is monitoring and facilitating the implementation of effective risk management practices within the business providing risk oversight and independent challenge.

Reporting directly to the Head of Operational & Conduct Risk your primary role will be supporting the Risk team in promoting, embedding and maintaining the Group’s Operational Risk management framework. Provide independent guidance and challenge on all aspects of Operational Risk and Governance.

Your key responsibilities will include:

  • Embedding a methodology for ongoing monitoring reviews, including planning, testing and reporting phases.
  • Providing direction and guidance for Risk Officers in identification of scope and testing areas for ongoing monitoring reviews.
  • Carrying out review and challenge of departmental process level risk assessments.
  • Assisting the Head of Operational & Conduct Risk in preparation of management information relating to operational risk.
  • Supporting the oversight, challenge and reporting of key operational risk exposures.
  • Overseeing the timely and accurate reporting of risk events ensuring appropriate mitigating actions are developed.

Candidate must have knowledge of operational risk methodologies, principles and internal controls preferably within financial services. You will possess an appropriate combination of technical expertise in fields such as auditing, finance, technology, operations, or investigations.

The ability to produce and present high quality focused material for Group risk and governance committees and to senior management is essential, along with strong communication and effective negotiation skills.

To be successful in this role you will effectively build and maintain collaborative relationships with both internal and external stakeholders at all levels across the business, and have the ability to challenge business stakeholders objectively.

This is an interesting and diverse role, and will suit a motivated and ambitious individual who is a self-starter, as an opportunity for personal development and career progression. Please note that this role falls within the Certification regime and is therefore subject to the fitness and propriety assessment.

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Operations & Data Officer

Salary: Competitive (dependent on experience) + benefits

Hodge Bank’s Commercial Lending department is a crucial part of the group strategy. As a key player in managing the responsible investment of capital and savings funds, the department has a core role in generating profit and ensuring that the group proposition remains attractive for all customers.

The team have a vacancy for an Operations & Data Officer to join their Support Team. The successful candidate will have recent experience in the banking sector, specifically within the regulated mortgage/lending environments.

We are ideally looking for someone with existing knowledge of lending administration and the key data management that’s required to successfully transact in the industry. You will be a fast learner with the ability to become a subject matter expert and potential to develop the role over time.

Reporting to the Commercial Operations Manager you will provide proactive support, working closely with the broader Commercial Lending business, as directed. You will play a critical team role in ensuring the Bank is not at risk of failing to comply with key regulation as set by the relevant financial authorities.

Key responsibilities will include:

  • Undertaking the ongoing system testing and ensuring that regulatory updates do not negatively impact upon data quality or reporting;
  • Reviewing live system data from various sources and identifying issues / anomalies to analyse any trends and provide fixes;
  • Being responsible for undertaking and monitoring the department’s ongoing ‘Know Your Customer’ (KYC) and Anti Money Laundering (AML) procedures, ensuring compliance with up-to-date regulation;
  • Attending ‘Assurance Review’ meetings and taking responsibility for liaising with the Commercial Lending team to ensure relevant feedback is given and action points are completed;
  • Ensuring that held data is stored, protected and utilised in-line with the requirements set out by the recent General Data Protection Regulations (GDPR);
  • Compiling concise, accurate reports that collate key department information such as geographical exposure, business line sensitivity etc.

Candidates should have a proactive, success-driven attitude and be looking to add genuine value to the organisation.

You will have strong analytical skills, and be expected to play a key role in the Commercial Lending team from day one.

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Business Analyst

Salary: Competitive + benefits

Reporting directly to the Lead Business Analyst you will have experience of working in the financial services or similar industry, and the ability to work on large scale programmes and smaller change. The Business Analyst is responsible for both providing analysis activity on assigned projects and overseeing analysis across the group portfolio of change.

As a member of the project team, the Business Analyst will work across all Hodge projects whether Agile, Waterfall or small change, ensuring prioritised business value.

Your responsibilities will include:

  • Supporting the change programme aligned to strategic objectives, business plans and priorities.
  • Ensuring appropriate business analysis techniques are applied in line with the business analysis framework across all projects, both in Agile or Waterfall delivery.
  • Elicit, document and refine business requirements to deliver prioritised value and the production of business analysis artefacts.
  • Analysis of complex business requirements across the Hodge Bank portfolio of change.
  • Constructing as-is and to-be process maps to BPMN standard, elaborating business requirements to provide clarity through a number of modelling techniques.
  • Supporting the ongoing development of the BA team, sharing best practice and helping to develop other team members.

As well as the right technical skills and an eye for detail we need a people-person who can lead and motivate our people to support the delivery of change across our business.  You will also support the Lead Business Analyst in defining and applying our analysis methodology and ensuring consistent standards are applied to all work.

You will hold relevant qualifications, such as BCS Diploma in Business Analysis and Scrum Agile, with a minimum of 2 years’ business analysis experience – ideally in a regulated environment.  While not a requirement, previous experience in financial services would be desirable.

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Commercial Lending Officer

Salary: Competitive (dependent on experience)

With flexible working arrangements available, Commercial Lending have vacancies for both full-time and part-time / job share members to join the Support Team. Experienced applicants with a background in lending roles are the ideal candidate but applicants with experience in alternative financial services industries are encouraged to apply!

The successful candidate will have recent experience in the banking sector, specifically within a mortgage/lending environment.  We are ideally looking for someone with existing knowledge of lending administration and facility documentation. 

You will be an ambitious individual and a fast learner, with the ability to become a subject matter expert and potential to develop over time, with internal progression opportunities available.

Reporting to the Commercial Operations Manager you will provide proactive support, working closely with the Relationship Managers and the broader Commercial Lending business, as directed. You will play a critical team role in driving all deals to a timely drawdown whilst ensuring the Bank is not placed at risk.

Key responsibilities will include:

  • Being responsible for all aspects of documenting commercial lending from sanction to drawdown, ensuring that all relevant documentation is reviewed and retained in accordance with Company procedures;
  • Responding to enquiries from new and current clients in a timely and efficient manner;
  • Instructing and liaising with third parties (valuers and solicitors etc.);
  • Assisting in the preparation of lending proposals, ensuring that a thorough investigation and analysis has been carried out;
  • Producing and presenting management information in a timely and efficient manner;
  • Ensuring service levels are met by providing a professional, enthusiastic and knowledgeable service at all times.

Candidates should have a proactive, success-driven attitude and be looking to add genuine value to the organisation.

You will have strong analytical and communication skills, and be expected to play a key role in the Commercial Lending team from day one.

Apply Now

Chief Executive – Hodge Limited

Salary: Six figure executive package

Hodge Limited is one of Wales’ foremost and well respected financial services brands with well-established bank and life assurance businesses. Originally founded by Sir Julian Hodge, the Group is independent, privately-owned and ethically-motivated.

Hodge Bank provides a range of savings products to consumers and lends to commercial, investor and developer clients. Hodge Lifetime is a specialist and award-winning provider of equity release, later life mortgages and annuities.

With c. £2bn in total assets, a base of 60,000 customers, and 170 committed employees, Hodge is well-positioned for the future. Following the announcement that its Managing Director is to retire after a long and successful tenure, the Board seeks an inspiring leader who can drive the business through continued transformation and growth.

Role:

  • Provide dynamic leadership towards delivering the Group’s mission and vision through the development and execution of the Group’s strategy.
  • Develop, foster and embed the culture of the Group and create an atmosphere that delivers positive customer outcomes, great performance and high staff morale.
  • Maintain communications and foster good working relationships with all major stakeholders: shareholders, the Board, regulators, customers and suppliers.

Candidate:

  • An experienced business leader with a strong track record of leadership at board level within banking or wider financial services.
  • A strategic and commercial operator, with a track record of developing and delivering commercially sound strategies which take account of customer, market and digital opportunities.
  • Possesses an inspirational and visible leadership style with the ability to motivate and influence people and teams to achieve ambitious goals.

For enquiries please contact Odgers Berndston on 029 2078 3050, or for more information view the opportunity on the Odgers Berndston website. Click here for more information.

Software Engineer (Java)

Salary: Competitive (dependent on experience) + benefits

To support the growth of our digital services, the IT development team is leading the technical delivery of a large scale digital transformation. This includes moving to a more formal Agile working methodology, building cutting edge cloud-based web solutions and new communication tools for real-time financial services delivered through cross platform solutions.

The new digital estate is enforced by the latest cyber security policies and technology tools, as well as the best web services and secure cloud delivery models available. We are therefore looking for individuals with drive, enthusiasm and the right knowledge to come and join our development team

You will be part of the full-stack delivery teams building cloud-based web solutions across multiple business areas and be expected to extend your knowledge in this area.

To be successful you must have strong logical analysis and trouble shooting skills and be methodical in your approach, with good attention to detail. Candidates must be educated to degree level, ideally with a 2:1 or above in a computer science or IT-related subject.

As Java Developer, you will be part of an Agile team involved in the full life-cycle of development for customer facing solutions.

Your key responsibilities will include:

  • Full technical involvement with on development projects;
  • Development of ‘presentation’ layer on system development projects;
  • Contributing to the overall design approach of systems and low-level design of individual components;
  • Working with other team members to ensure requirement, development and testing meet business needs;
  • Ensuring knowledge transfer within the development team and wider IT team.

Candidates must have relevant skills and experience in using a variety of IT tools, particularly core Java skills such as Java8, SpringBoot, Maven and JPA.  Experience of developing for Amazon Web Services is also desirable.

Experience of front-end tools and frameworks such as Javascript, JQuery and CSS/SASS would be advantageous.

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